Crypto data provide outage

Resolved

The issue was resolved yesterday, thanks for your patience.

Apr 10, 2021 6:37 am
Monitoring

The core issue is now resolved and most of the charts are fine now. We're monitoring the situation; we're going to re-activate the alerts as soon as we're sure that the situation is stable.

Apr 9, 2021 2:23 pm
Identified

Some alerts on cryptos have been deactivated by the system, because it lacks of candles for calculating the alert conditions. We will re-activate these alerts automatically as soon as the data vendor restores its functionality.

Apr 9, 2021 1:48 pm
Identified

Our crypto data provider is experiencing a major outage. Crypto charts are either not available, or lack of candles. We have reported the issue to the data vendor and now monitoring the situation.

Apr 9, 2021 1:47 pm
Affected Systems
Data Feed: Crypto (Global Multi-Exchange)
Operational