You may cancel the automatic renewal of your TrendSpider account by contacting us via e-mail, telephone or live chat at any time.
Due to immediate costs incurred upon account creation, we are unable to offer refunds for initial orders or first-time purchases. Exceptions are made for yearly renewal charges if you inadvertently forget to cancel and are no longer using the service. Contact Customer Support within 24 hours of being charged for consideration. Monthly plans are never refundable and can only be cancelled going forward. A reminder email is sent 3 days before any Yearly renewal charges..
If you do not cancel automatic renewal of your membership prior to your renewal date, we will (and you authorize us to) charge your membership fee to the credit card we have on file for you for that renewal period. All fees paid are non-refundable. All sales are final. It is your responsibility to manage your subscription.
See the full official legally binding policy on the website here.