Welcome to TrendSpider Support

Account Management

2 articles in this Topic

• Contact Support
• Policies

Advanced Customization Settings

5 articles in this Topic

• Color Preference Selector
• Custom Annotations
• Custom Trend Line Detection & Scoring Formulas
• Rectangle Drawing Update: Borders and colors
• Trend Analysis Settings

Alerts

4 articles in this Topic

• Alert Notification Settings
• Extended Hours Support in Multi-Factor and Dynamic Price Alerts
• Manage Existing Price Alerts
• Webhooks

Anchored indicators

3 articles in this Topic

• Anchored Indicators 101
• Anchored Volume-by-Price
• Anchored VWAP (Volume Weighted Average Price)

Automated Technical Analysis

9 articles in this Topic

• Advanced Customization Settings
• Automated Fibonacci Retracements
• Automated Gap Detection
• Automated Trendline Detection
• Auto-Recognized Traditional Candlestick Pattern Definitions
• Breakout Detection
• Candlestick Pattern Recognition

See all articles in Automated Technical Analysis →

Charting

13 articles in this Topic

• Chart Settings and Customization
• Customize Indicators on Chart
• Drawing and Annotating Charts
• Hide and Show the Chart Legend
• How to Use the Gap Snake Indicator
• Indicator Definitions
• Indicators

See all articles in Charting →

Dynamic Price Alerts

4 articles in this Topic

• Create a Dynamic Price Alert
• Dynamic Price Alerts
• Dynamic Price Alerts Overview
• Trigger Conditions

Features

8 articles in this Topic

• Alerts
• Automated Technical Analysis
• Charting
• Customized Color Labels for Watch Lists and Symbols
• Raindrop Charts®
• Scanner
• Scripts. Write once, use everywhere: scan, backtest, create alerts.

See all articles in Features →

Heatmaps

3 articles in this Topic

• Depth and Trends Heatmaps
• Horizontal Support and Resistance Heatmaps
• How Heatmaps are generated on price charts

Interface

8 articles in this Topic

• Branding, Downloading & Sharing Charts
• Hotkeys and Shortcuts Guide
• How to Search
• Interface Overview
• Manage Alert and Backtest Templates with Script Manager
• Sidebar Widgets
• The User Menu

See all articles in Interface →

Mobile Companion App

1 article in this Topic

• TrendSpider Mobile Companion App Introduction

Multi-Factor Alerts

7 articles in this Topic

• Clone a Multi-Factor Alert
• Create a New Multi-Factor Alert from Scratch
• Multi-Factor Alerts
• Multi-Factor Alerts & Multiple Timeframes
• Multi-Factor Alerts Overview
• Raindrop Multi-Factor Alerts
• Using Offsets in Multi-Factor Alert Templates

Other Data Types

8 articles in this Topic

• Analyst Estimates
• Dividends
• Earnings
• FINRA Reg. SHO Data (Short Trading Data)
• Indicator Alternative Symbol (Different than Selected Chart)
• Other Data Menu
• Splits

See all articles in Other Data Types →

Platform Introduction & Overview

7 articles in this Topic

• Account Types
• Disclaimers
• How It Works
• Intended Uses and Use Cases
• Introduction to TrendSpider
• Market Data
• Sharing Your TrendSpider Watch Lists and Scanners 

Policies

8 articles in this Topic

• 1-on-1 User Training Sessions
• Billing and Refund Policy
• Downgrading
• How Account Renewals Work
• How Free Trials Work
• How To Cancel Service - Cancellation Instructions
• Professional vs Non-professional Investor Categorization

See all articles in Policies →

Raindrop Charts®

2 articles in this Topic

• Raindrop Charts®
• White Paper

Right Sidebar

4 articles in this Topic

• Analyst Estimates
• Insider Trading
• Seasonality Chart Widget
• Smart Checklist Widget

Scanner

6 articles in this Topic

• Market Scanner
• Multiple Timeframes & the Current Candle
• Pre-Built Scans
• Scanning For Earnings, Dividends & Splits
• Scanning using News Events
• Using Smart Watchlists

Smart Watch Lists

2 articles in this Topic

• Automated Watch Lists for r/wallstreetbets Social mentions and sentiment
• Automated Watch Lists for Trading Halts (Limit Up, Limit Down and News related)

Strategy Tester

8 articles in this Topic

• What is the Strategy Tester
• Creating a New Strategy
• Offsets & Time-based Conditions
• Reading & Analyzing Test Results
• Visualizing the Results
• Downloading Backtest Data to CSV or Excel
• Backtesting Risks and Warnings

See all articles in Strategy Tester →